We helped one of the largest healthcare retailers in America architect and build one of the largest private telephony systems in the world. The project was built on Cisco, Genesys and Avaya technologies and utilized Nuance to power the Natural Language (NLU) speech applications. The project included replacing over 100,000 phone extensions, converting over 16,000 phone numbers to VOIP and develop applications generating billions in revenue annually.
We helped a leading Healthcare Company research the market to identify the best CRM application for their needs. Then we assisted with contract negotiation, application development and migration from Legacy CRM systems to SalesForce.com.
We helped one of the largest eCommerce companies in America to complete the acquisition of a competitor. The project included competitive research, audit due diligence, closing and integration of acquired company and its services into the mainline website. The project was completed in 14 months.